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Williamson County Exposition Center
210 Carlos G. Parker Blvd. NW
Taylor, TX 76574

Area Hotels:

Holiday Inn Austin North Round Rock
2370 Chisholm Trail

 Hilton Garden Inn Austin Round Rock
2310 N IH 35




FREE TRAINING - Williamson Co. Public Safety Symposium 2017

Williamson County Emergency Services proudly announces that plans for the 2017  Public Safety Symposium are well underway.  Training offered will focus on the Telecommunicator but also identifies with Law Enforcement, Fire, EMS and other Public Safety personnel.  This event is FREE and the  dates are May 9th through 11th.  Please take advantage of this exciting learning opportunity.


Schedule - May 9th - 11th, 2017 Mark the dates now...

Tuesday - May 9th

Wednesday - May 10th

Thursday - May 11TH

8:30 - 9:25

8:30 - 11:30

8:30 - 9:25


Nate Lee and Ryan Chambers

Sheriff Robert Chody

Opening Session

Denise Amber Lee Foundation Public Safety
Dr. Gene Smith


Millennials in the PSAP " "
YEA! " "

9:30 - 11:30


9:30 - 10:25

John Kelly


Toni Dunne

Keep Your 9-1-1 Center
" Meeting the Needs of a
Out of the Headlines
" Diverse Community
" " "
" "

10:30 - 11:30

" " Dr. Gene Smith
" "
" " Just for Fun
" "

11:30 - Lunch Break

11:30 - Lunch Break

11:30 - Lunch Break

1:00 - 1:55

1:00 - 1:55

1:00 - 1:55

Mark Warren

Panel Discussion

Jarred Thomas

Give 'em the Pickle!

"Community of Excellence"

OEM and Dispatch

2:00 - 2:55

2:00 - 2:55

2:00 - 3:45

Annie Burwell

Mike Knipstein

Judge Bill Gravell

The Mysterious Mental People Matter Most: Building "The Judge"
Health System Unity and Loyalty with Your The Role and Function

Best Resource of the Texas JP

3:00 - 4:30

3:00 - 5:00


Dr. Tania Glenn

Dr. Kent Keith "

Trauma and Resilience

The "


Paradoxical Commandments "
" " "



3:45 - 4:30

" "

Closing Session

" " Scott Parker
" " "
" " "
" " "

4:30 - End of Day

5:00 - End of Day

4:30 - End of Day

Please note that there will be snacks but meals are not provided.
Symposium Speakers - Valuable Training for Everyone

 Judge Bill Gravell

Sheriff Robert Chody

Dr. Kent Keith

Dr. Tania Glenn

John Kelly, ENP

Mark Warren

Toni Dunne

Nathan Lee/Ryan Chambers (Denise Amber Lee Foundation)

MOT Director, Annie Burwell

EMS Director, Mike Knipstein

OEM Director, Jarred Thomas

911 Director, Scott Parker

Dr. Gene Smith

    Telecommunicator specific training.

    Exciting and informative presentations planned.

    Excellent training opportunity for you and your staff.

    Snacks and refreshments will be provided.

    Relaxed and comfortable atmosphere conducive to learning.


    Why Attend?
    • Nationally Recognized Speakers

    • Valuable Information

    • Networking

    • Free Training

    • Free CE Hours /
      TCOLE Credit

    Who Am I?

    I am the voice that calms the mother breathing life into her infant son.

    I am the invisible hand that holds and comforts the elderly man who woke up...

    and found his wife of 50 years had passed away during the night.

    I am the friend who talks the disgruntled teenager out of ending her own life.

    I sent help when you had your first automobile accident.

    I am the one who tries to obtain the information from callers to ensure that the scene is safe for those I dispatch to emergencies...

    all the while anticipating the worst and hoping for the best.

    I am the psychologist who readily adapts by language and tone of voice...

    to serve the needs of my callers with compassion and understanding.

    I am the ears that listen to the needs of all those I serve.

    I have heard the screams of faceless people I will never meet nor forget.

    I have cried at the atrocities of mankind and rejoiced at the miracle of life.

    I was there, though unseen, by my comrades in the field during the most trying emergencies.

    I have tried to visualize the scene to coincide with the voices I have heard.

    I am usually not privy to the outcome of the call, and so I wonder…

    I am the one who works weekends, strange shifts and holidays. 

    Children do not say they want my job when they grow up.

    Yet, I am at this vocation by choice.

    Those I help do not call back to say thank you.

    Still, there is comfort in the challenge, integrity and the purpose of my employment.

    I am thankful to provide such a meaningful service.

    I am a mother, a father, sister, brother, son or a daughter.

    I am here when you need me and still here when you don’t.

    My office is never empty, and the work here is never done.

    I am always on call. The training is strenuous, demanding and endless.

    No two days at work are ever the same.

      Who Am I?

     I am a 9-1-1 Emergency Dispatcher and I am proud.


    Williamson County
    Exposition Center
    210 Carlos G. Parker Blvd. NW
    Taylor, TX 76574
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